Nana’s Wonderland – Store Policies

Waiver Requirement

• A signed waiver is required for every child before entering the play area.

• Children may not enter or play without a completed waiver on file.

 

Socks Policy

• Socks must be worn at all times by both children and adults in the play area.

• Bare feet are not permitted for safety and hygiene reasons.

 

Food & Beverage Policy

• Outside food and beverages are not permitted, with the sole exception of baby food or formula required for infants due to dietary needs.

• Food and drinks may only be consumed in designated resting areas with tables.

• No food or beverages are allowed in the open play areas at any time.

 

Play Area Rules

• Children must be supervised by a responsible adult at all times.

• Please respect posted age guidelines for play structures.

• Rough play, climbing on non-play equipment, or unsafe behavior is not permitted.

• No toys are allowed in the ball pit at any time to maintain cleanliness and safety.

 

Health & Safety

• Children who are visibly ill (fever, vomiting, or contagious symptoms) should not enter the facility.

• Nana’s Wonderland reserves the right to ask guests to leave if behavior poses a safety or health concern.

 

General Conduct

• Please treat staff, other families, and the facility with respect.

• Damages caused by misuse or negligence may result in liability.

 

Policy Enforcement

• Nana’s Wonderland reserves the right to enforce all policies to ensure the safety, cleanliness, and enjoyment of all guests.

• Failure to follow store policies may result in removal from the facility without refund.